Government transaction is one thing I hate the most. Just the thought of the long wait time, poor customer relations and confusing processes make me tired.
I had to get an NSO authenticated copy of our marriage certificate and that of my daughter's live birth certificate. The night before visiting NSO, I already set my mind for the worst. I arrived at NSO Lipa City office at around 2:00 o'clock in the afternoon. NSO Lipa is located at the Fiesta Mall Complex in Maraouy. I wasn't suprise to see tons of people at the waiting area. I am glad, however, to see each window labeled with Steps 1 to 9. If you are a first timer, it will not be hard to identify which window to fall in line first. This actually lessens the red tape in government offices. Who would need a fixer if one understands the process, right?
